I remember the first time,  as a leader, I realized my team was filtering the feedback they were giving me - telling me how great things were going and how successful the program would be. I realized I would have to launch without full confidence—or reassurance from my team—that we’d be successful. I remember working really hard to make it safe to disagree, challenge me or give me feedback – and yet, I was still getting superficial, mostly positive feedback. A mentor was kind

Leaders who deliver bad news with clarity and empathy build trust. Avoid 4 common mistakes and learn strategies to communicate effectively.

Ambiguity is expensive. Use context and the 5W+How to cut delays, rework, and meetings—and build a trusted, aligned team.