It starts with good intentions. You step into the big deal because you know the client. You review the proposal before it goes out because the details matter. You weigh in on the hire because you understand what “culture fit” really means. Getting involved in important decisions feels reasonable. You’re being thorough, and your intention is to be a good leader. But underneath that, something else is happening that you may not even realize.  Your team is learning not to make d

I remember the first time,  as a leader, I realized my team was filtering the feedback they were giving me - telling me how great things were going and how successful the program would be. I realized I would have to launch without full confidence—or reassurance from my team—that we’d be successful. I remember working really hard to make it safe to disagree, challenge me or give me feedback – and yet, I was still getting superficial, mostly positive feedback. A mentor was kind

We’ve all been there. You give what you think is helpful feedback, and suddenly the room goes cold. Their face changes. The energy...

Build a feedback culture where truth flows freely, problems get solved faster, and trust strengthens across your team.